West Coast Pedal Board warrants all pedal boards and pedal board cases sold for ONE (1) year after date of purchase against defects in workmanship or materials under normal use conditions; unless otherwise stated. Any product or part, which will be determined by West Coast Pedal Board to be defective in workmanship or material will be returned to West Coast Pedal Board, shipping cost prepaid by customer, will be, as the exclusive remedy, repaired or replaced, at West Coast Pedal Board’s option. All other third party and/or electronic components will follow the particular manufacture guidelines for warranty. You can call or email us, or contact that manufacturer via phone or WWW for the details.
No warranty or affirmation of fact, express or implied, other than as set forth in the limited liability warranty statement above is made or authorized by West Coast Pedal Board. West Coast Pedal Board disclaims any liability for product defect claims that are due to product misuse, improper product selection, or misapplication. Any product description does not express or imply a warranty that the products are merchantable or fit for a particular purpose.
Limitation of Liability
Any liability for consequential and incidental damages is expressly disclaimed. West Coast Pedal Board’s liability in all events is limited to, and shall not exceed, the purchase price paid, NOT including freight or third party products.
Customer shall notify West Coast Pedal Board within SEVEN (7) days or receipt of products regarding errors or omission in shipping, including but not limited to shortages in quantity, damaged goods and unacceptable substitution of goods. Upon the expiration of the SEVEN (7) day period, the products shall be deemed accepted by the customer.
Customer shall pay all freight charges, unless otherwise stated.
Consider your board/case an additional instrument, as such; it requires the handling and care of an instrument. The tolex material can be cleaned using a soapy water solution. Non-shellaced Tweed can also be cleaned the same way. Depending on the style and options you chose, there are several things to note. First, if you have issues with any of the electrical components, please call in for some basic troubleshooting, or consult your local electronic or guitar repair shop to diagnose and repair. Do not attempt to fix electrical problems: damage, serious injury or death could result. The Super Loop velcro style material we use for most pedal board decks is a great product that doesn’t frizz or loose grip. However, if it gets dirty, you can blow it off with compressed air, or use a handhelp vacuum. If you are mounting components with screws, make sure you don’t over tighten the screws; this could lead to damaging the materials or striping out the hole.
Shipping and Build Time Info
For custom shop orders, we have a 2-3 week turnaround(times vary depending on the season). All products shipped have insurance of the value of the product listed on the invoice. (Minus tax if applicable) Any damages that occur during shipment will need to be documented and photographs taken immediately of the damaged area(s) per freight carriers criteria.
- Orders over $100 will receive shipping insurance by default. All orders of REQUIRE a recipient signature by an adult from the courier.
- PO Box Customers: If shipping via USPS Priority Mail please enter your shipping address where you receive mail. If you receive your mail at a PO box please use that as your shipping address for Priority Mail shipments only
- Customers are responsible for payment of customs duties, taxes and custom brokerage fees.
- Pricing, descriptions and availability may vary and are subject to change without notice. Pricing will never increase on an order after it has been accepted.